My cell phone is on mute due to the nature of my job. I forget to turn the ringer back on after work and so I keep it on silent with a light feature that lights up when someone calls.
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You always maintained your impartiality with us. You encouraged Rita to be more assertive in stating what she wanted to get from your counseling sessions, as well as what she wanted to get from the relationship.
You taught both of us better communication between ourselves, which lead to an emotional comfort level between us that didn't exist before.
You took control of the direction of the session if things were not moving along.
Thanks so much
for helping us."
Rita and Mark