Frequently Asked Questions about Therapy


Q - Will my health insurance cover my sessions?

A – In order to use your insurance, it will be necessary for you to receive a mental health diagnosis, which goes on record to pay insurance claims. Your therapist has no control over what happens to insurance records. If you are concerned about privacy, you may want to pay out of pocket.

Q – How do I know you will keep my information private?

A – Therapists are bound both by a code of ethics and the law to keep all information confidential unless released from this by written consent of all the parties in counseling. The only exceptions to this are threats of suicide or harm to others, and reporting to your insurance company if applicable.

Q – If my child is in treatment, how much can I know about what’s going on?

If your child is under the age of 14, you are entitled to know everything that the therapist thinks you should know. However, children over 14 are considered adults under most mental health laws. They have the right of privacy and can initiate or end treatment, make medication decisions, as well as decide who will have their information.

Q – What is the difference between a psychotherapist, a psychiatrist and a psychologist?

A – Psychotherapists are clinically trained to help clients with relationship and mental health issues. A psychiatrist is a medical doctor who specializes in the treatment of the mentally ill, usually with medication. A psychologist specializes in the testing and research of human behavior, and may do counseling.

Q – If I am getting family therapy, do I have to pay for each person?

A – No. One of the benefits of family therapy is that there is just one charge for the entire session. Another benefit is that treating a whole family is more clinically efficient.

Q – How long does marriage counseling generally take?

A – Usually, marital counseling takes at least six sessions to begin to see some changes in a couple's behavior. If for some reason the situation appears hopeless from early on, your therapist will make this known and offer you some other options.

Q – Can I receive individual and marriage counseling from the same therapist?

A – There is a loyalty conflict when a counselor tries to do this: When one person is excluded from the session, they often feel at a disadvantage.

Q - I am in the process of divorce. What is the difference between mediation and divorce counseling?

A – Divorce counseling is aimed at providing individual support throughout the painful process of divorce. Mediation is a negotiation process that provides a balanced and fair setting to work out a legal agreement on settlement and custody issues.

Q – What if my spouse or a member of my family has substance abuse problems?

A – Although our counselors are familiar with diagnosing addictions and can be helpful with guidance on these problems, they generally refer out to counselors specifically trained in the field of addictions.

Q - I am of the understanding that it takes two to get a marriage back on track. If I am willing and trying and my spouse is not, can I repair this relationship by myself?

A - The sad news is that you can't repair a marriage all by yourself. It takes two to get married, two to stay married, and only one to get divorced. Sometimes marriages go terribly wrong. They can be saved only if both partners are committed to working and learning new things.

Q - What towns do you serve in the Delaware Valley?

A - We are near the following towns:

Abington, PA 19001

Ambler, PA 19002

Blue Bell, PA 19422

Chalfont, PA 18914

Collegeville, PA 19426

Conshohocken, PA     19458

Doylestown, PA 18901, 18902

Dresher, PA 19025

Dublin, PA 18917

Feasterville, PA 19053

Flourtown, PA 19031

Fort Washington, PA 19034

Furlong, PA 18925

Glenside, PA 19038

Harleysville, PA 19438

Hatboro, PA 19040

Hatfield, PA 19440

Horsham, PA 19044

Huntingdon Valley, PA 19006

Jamison, PA 18929

Jenkintown, PA 19046

King of Prussia, PA 19406

Kintnersville, PA 18930

Lansdale, PA 19446

Mont Clare, PA 19453

Montgomeryville, PA 18936

Morrisville, PA 19067

New Hope, PA 18938

Newtown, PA 18940

Norristown, PA 19401, 19403

North Wales, PA 19454

Oreland, PA 19075

Perkasie, PA 18944

Philadelphia, PA 19111, 19116, 19118, 19150

Phoenixville, PA 19460

Pipersville, PA 18947

Plymouth Meeting, PA 19462

Quakertown, PA 18951

Richboro, PA 18954

Royersford, PA 19468

Schwenksville, PA 19473

Sellersville, PA 18960

Souderton, PA 18964

Southampton, PA 18966

Telford, PA 18969

Trevose, PA 19053

Warminster, PA 18974

Warrington, PA 18976

Willow Grove, PA 19060

Wyncote, PA 19095

Eugene Kayser, lic. Marriage & Family Therapist

418 Stump Rd., Montgomeryville, PA 18936

215-813-8633

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"You gave us counseling without making either one of us feel that you were taking sides.
You always maintained your impartiality with us. You encouraged Rita to be more assertive in stating what she wanted to get from your counseling sessions, as well as what she wanted to get from the relationship.
You taught both of us better communication between ourselves, which lead to an emotional comfort level between us that didn't exist before.
You took control of the direction of the session if things were not moving along.
Thanks so much
for helping us."

Rita and Mark

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